IF YOU RECEIVED THE WRONG ITEM OR IF YOU WANT TO RETURN AN ITEM FOR EXCHANGE OR REFUND, FOLLOW THESE INSTRUCTIONS.
• All sales are final.
• Returns must be made within 30 days of receipt of package.
• Complete the name and address fields on form/packing slip with where you want your want exchange or refund returned. This section is very important if the shipping address is different than the billing address.
• Indicate EXCHANGE or REFUND. Enter the quantity returned.
• Use the EXCHANGE FOR section to order replacement items or order additional merchandise.
• Place the completed form in the package with the merchandise you are returning.
• Cut out and tape the return label to your package.
• Send your package via UPS or US Mail (parcel post). For your protection, insure the package for its full value.
• If we made a mistake on your order, your return surface shipping charge will be reimbursed.
• Packages must be prepaid. Packages returned C.O.D. will not be accepted.
• Keep your shipping receipts until you have received credit for your return. We reserve the right to require proof of return shipment, in the form of a receipt, to credit your account.
• Your refund will be issued in the payment method it was received.
• For exchanges, replacement items that are in stock should reach you in 2-3 weeks.
You can print this page for an Exchange or Refund
My Name_____________________________ My Address___________________________ City _________________________________ State__________________ Zip___________ I wish to have an EXCHANGE _____ I wish to have a REFUND ________ I received the wrong item. What I want is PRODUCT CODE ____________________ | Mailing Information for your return will be provided to you. |